Many service companies are developing sustainability programs, but few are actually integrating sustainability into their core business activities. In the video below, I describe the experience of KeyBank, which is creating a sustainability program focused on shareholder value. Recycling and energy efficiency programs are only a start for KeyBank. The real gains lie in leveraging employee passion for sustainability to increase productivity and drive improvements in employee engagement, innovation, customer service and product development.
Interested in hearing more? See what else Michael has to say by watching this video.